baji9999's Privacy Policy
Your personal information is of the utmost importance to us. This policy explains in detail how baji9999 collects, stores, and protects your information.
Table of Contents
1. Opening Statement
baji9999 is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") clearly describes how we process your information when you use our website and related services.
By creating an account or using the services on this website, you agree to the terms of this Policy. Reading our Terms and Conditions will give you full details about your rights and responsibilities as a user. This Policy has been prepared in accordance with the applicable laws and regulations of Bangladesh.
We believe you should have full control over your personal information. To that end, baji9999 always operates with transparency and maintains the highest standards of data protection.
2. Types of Information Collected
baji9999 collects two types of information: what you voluntarily provide, and what is automatically gathered through your use of our platform.
2.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
2.3 Technical Information
- IP address and device information
- Browser type and version
- Session logs and usage patterns
- Information collected from cookies and similar tracking technologies
2.4 Gaming Activity Information
- Betting and gaming history
- Win and loss records
- Bonus and promotion usage details
- VIP level and points information
3. How Information Is Collected
baji9999 collects your information in the following ways:
- Registration process: Information you provide directly when creating an account.
- Identity verification (KYC): Identity document information to ensure financial security.
- Transaction processing: Payment-related information during deposits and withdrawals.
- Platform use: Technical information automatically collected when you use our website or app.
- Customer support: Information from conversations when you contact us via live chat or email.
- Third-party sources: Information received from payment gateways and fraud prevention agencies.
4. Purpose of Using Information
baji9999 uses the information collected from you for the following purposes:
4.1 Account Management and Service Delivery
Your information is essential for keeping your account active, processing transactions, and maintaining service quality. This information is used to accurately complete every financial transaction, from a minimum deposit of ৳100 to a minimum withdrawal of ৳500.
4.2 Identity and Age Verification
baji9999 provides services only to individuals aged 21 or above. Age verification is mandatory during registration on the platform, and information provided for this purpose is stored securely.
4.3 Security and Fraud Prevention
We analyse your usage information to protect your account from unauthorised access and to detect potentially fraudulent activity.
4.4 Customer Support
Our support team is given access to your account information in order to provide assistance via 24/7 live chat and email. For any issues or queries, you can also visit our Frequently Asked Questions section.
4.5 Promotional Communications
With your consent, information about bonus offers, weekly reload gifts, or other promotions may be sent via email or SMS. You may opt out of these communications at any time.
4.6 Fulfilling Legal Obligations
Where required by applicable law, such as compliance with Anti-Money Laundering (AML) regulations, storing and disclosing certain information is a legal requirement.
5. Data Storage and Security
baji9999 takes industry-standard technical and administrative measures to keep your information secure.
5.1 Encryption
Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. An additional layer of encryption is applied when storing financial information.
5.2 Access Control
Only authorised personnel may access your information. Every access is logged and regularly audited. Unnecessary access to data is strictly prohibited.
5.3 Data Retention Period
Your information is retained for as long as your account remains active and for as long as required thereafter to fulfil legal obligations. Financial transaction records are generally kept for a minimum of five years.
5.4 Security Breaches
If a data security breach occurs for any reason, we will notify the affected users as quickly as possible and take swift action to minimise any harm.
6. Sharing Information with Third Parties
baji9999 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following cases:
6.1 Payment Processors
Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organisations operate under their own privacy policies.
6.2 Technology Service Providers
Gaming software providers, cybersecurity specialists, and IT service providers may access limited information as strictly required for their work. Strict non-disclosure agreements (NDAs) are in place with all of them.
6.3 Law Enforcement Agencies
Disclosing information to comply with court orders, government directives, or applicable legal requirements is part of our legal responsibility. In such cases, we always provide only the minimum information necessary.
6.4 Business Changes
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity, but the terms of this Policy will remain in force.
7. Cookies and Tracking Technologies
The baji9999 website uses cookies and similar technologies to improve your browsing experience.
7.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain your login session, save language preferences, and keep security features active. These cookies cannot be disabled.
7.2 Analytics Cookies
Analytics cookies are used to understand how users interact with our platform. This information helps improve the quality of our services and does not identify you personally.
7.3 Managing Cookies
You can control cookies at any time by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the website to not work correctly.
8. Privacy of Minors
All services on baji9999 are for individuals aged 21 or above only. We do not knowingly collect information from any minor.
Age verification is mandatory during registration. If a minor's information enters our system for any reason and comes to our attention, that account will be immediately closed and all associated information will be deleted. To learn more about the importance of responsible gambling, please read our Responsible Gaming Policy.
9. User Rights
As a registered user of baji9999, you have the following rights:
9.1 Right to Access
You have the right to know what information we hold about you. Upon request by email, we will send you a clear summary.
9.2 Right to Rectification
If any of your stored information is incorrect, you have the right to request a correction. This request can be made via account settings or through customer support.
9.3 Right to Erasure
Subject to certain conditions, you have the right to request that your information be deleted. However, information required to fulfil legal obligations may not be possible to delete.
9.4 Right to Object to Processing
You may object to marketing communications or data analysis. We will promptly stop that process following your objection.
9.5 Right to Data Portability
You have the right to receive your own information in a structured, easily readable format. We will provide this information upon request.
10. Changes to the Policy
baji9999 reserves the right to update this Privacy Policy as needed. If significant changes are made to the Policy, we will publish a notice on the website and inform registered users by email.
The date of each update will be clearly stated at the top of the Policy. Continued use of the platform after any changes will be taken as acceptance of the updated Policy. You can read the About Us page for more details on the overall terms of our services.
We recommend that you review this Policy regularly to stay informed of the latest changes.
11. Contact
If you have any questions, objections, or requests regarding this Privacy Policy, please contact us. Our team is able to provide assistance in both Bengali and English.